jilispin Privacy Policy

When you register an account on jilispin, we collect basic personal details such as your full name, date of birth, email address, and mobile number. We also collect payment-related information — including your preferred payment method and transaction history — to process deposits and withdrawals in Philippine pesos (PHP). During your sessions, we automatically gather technical data such as your IP address, device type, browser version, and gameplay activity logs. This technical data helps us maintain platform security, detect unusual behaviour, and improve the overall experience for Filipino players. We may also collect information you voluntarily provide when contacting our support team, such as the content of your messages and any documents you submit for identity verification. All data collection is limited to what is genuinely necessary for operating a safe and compliant gaming platform in the Philippines.

The personal information you provide is used primarily to create and manage your jilispin account, verify your identity, and process financial transactions securely. We use your contact details to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts — these communications are essential to the service and cannot be opted out of. Your gameplay data helps us personalise your experience, recommend relevant games from our Game Lobby, and ensure that our platform performs well on mobile devices across the Philippines. We may use aggregated, anonymised data for internal analytics and product development, but this data cannot be used to identify you individually. jilispin does not use your personal information to make automated decisions that would significantly affect your rights or access to the platform without human review.

jilispin does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data in accordance with applicable Philippine data protection laws and our own privacy standards. In certain circumstances, we may be required to disclose personal information to regulatory authorities, law enforcement agencies, or courts if compelled by law or if we believe disclosure is necessary to protect the safety of our players or the integrity of the platform. Any such disclosure will be limited to the minimum information required and will be documented internally.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our servers is encrypted using industry-standard protocols, and sensitive account information is stored in secured, access-controlled environments. Our security team monitors the platform continuously for suspicious activity and conducts regular reviews of our data protection practices. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players and the relevant Philippine authorities in accordance with our legal obligations. You also play an important role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone. If you suspect unauthorised access to your account, please contact our support team immediately through the FAQ page.

jilispin retains your personal information for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are kept for a minimum period required by applicable anti-money laundering and gaming regulations, even after an account is closed. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it. If you request the closure of your account, we will process your request promptly and inform you of the specific retention periods that apply to different categories of your data. You may contact our support team at any time to ask about the data we hold about you and how long it will be kept.

As a player based in the Philippines, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your data where there is no longer a lawful basis for retaining it. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is based on our legitimate interests. To exercise any of these rights, you can reach our support team through the contact details provided on this page — we will respond to all valid requests within a reasonable timeframe. Please note that some requests may be subject to identity verification before we can action them, to ensure we are responding to the correct individual. If you are not satisfied with how we handle your request, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or the services we offer to Filipino players. When we make significant changes, we will update the effective date at the top of this page and, where appropriate, notify active players through on-platform notices. We encourage you to review this policy periodically so you remain informed about how your data is being handled. Continued use of jilispin after any updates have been posted constitutes your acceptance of the revised policy. If you have any questions about this Privacy Policy or how your data is used, please visit our FAQ page for more information.